They are more safe since people can feel the buttons without taking their eyes off of the road. I don’t understand why they thought it was a good idea to use touchscreens.

Touchscreens were never popular with customers. Manufacturers kept cramming touchscreens in cars and using them to control everything becuase they were being stupid with new tech.

Edit: I guess I should have been clearer. I was talking about as a replacement for tactile controlls in a car like the article is talking about. Reverse cameras and other things that are good to have a touch screen for make perfect sense but using your touch screen to control your Air conditioning in a way that you have to divert your attention from the road to operate sliders and buttons on a touch screen is dumb as hell.