(18 now actually)

  • Kite@sh.itjust.works
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    6 hours ago

    I’ve never thought about it before, but I wonder if the companies with games containing microtransactions can ask PSN for compensation for lost income due to long outages.

    • benignintervention@lemmy.world
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      6 hours ago

      I knew a guy who did this with Comcast for every minute his Internet was out. He’d call them every day for weeks until they cut him an account credit

      • NuXCOM_90Percent@lemmy.zip
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        51 minutes ago

        It is basically just a web form these days (just google “xfinity outage” or whatever).

        They cut you off after a certain number of outages per quarter. And they decide how much money you get per outage. So if your next door neighbor has never reported an outage and you report every single one, they’ll get more for that one report.

      • nickwitha_k (he/him)@lemmy.sdf.org
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        3 hours ago

        When I worked at a web host, we had people like that. Being support sucked. Like, yes, it sucks that your e-commerce site that uses horrifically outdated software is offline but, we don’t offer quad nines, especially not on a $35/year shared hosting plan. And, honestly Drew, your site gets single-digit visits per month and sells erotica based upon the premise of Edgar Allen Poe being transported to 1990s Brooklyn and working as an apartment building super. At best, you’re breaking even on that hosting bill.

      • toynbee@lemmy.world
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        3 hours ago

        I tried this in the first place I lived at where I paid for my own internet, which was Comcast at the time.

        They said (paraphrasing because it was a long time ago) their contract specified they were not responsible for any outages, nor any income lost due to same. I don’t know if that’s true, but I was young and naive and accepted it at face value.