They probably know how to solve it technically, but they need management approval to do it and there are two managers currently in an internal feud over who has the highest authority and neither wants to admit to being the lowly one for such a trivial request.
disclaimer: ex-Sony employee
They probably know how to solve it technically, but they need management approval to do it and there are two managers currently in an internal feud over who has the highest authority and neither wants to admit to being the lowly one for such a trivial request.
I’d believe this in a heartbeat.